FAQs

1. What is Vivache Estate?

Vivache Estate is an online real estate platform that helps users find and explore verified properties listed through trusted property dealers. We act as a bridge between buyers and dealers to ensure a smooth and transparent experience.

2. How does Vivache Estate work?

Property dealers first enter into an agreement with us. Our team then verifies and lists their properties on the website. Users can browse these properties and submit enquiries for the ones they are interested in. After that, our team connects with the user for further discussion.

3. Are the properties listed on Vivache Estate verified?

Yes, we make efforts to verify all properties before listing them on our platform. However, users are still advised to independently verify property details before making any final decision.

4. Can I directly contact the property dealer?

No, Vivache Estate manages the communication process. Once you show interest in a property, our team will contact you and coordinate further discussions with the dealer.

5. Is there any charge for using Vivache Estate?

Browsing properties and submitting enquiries is completely free for users. We may charge commission or service fees from property dealers after successful deals.

6. How can I enquire about a property?

You can click on the property you like and fill out the enquiry form with your details. Our team will then get in touch with you shortly.

7. How long does it take to get a response after enquiry?

Our team usually responds within a short time, depending on availability. We aim to provide quick and helpful assistance to all users.

8. Can I list my property on Vivache Estate?

Yes, but only through an agreement. Property dealers must first register and complete an agreement with Vivache Estate. After that, our team will handle the property listing.

9. What type of properties are available on Vivache Estate?

We list a wide range of properties including:

  • Plots / Land
  • Flats / Apartments
  • Houses / Villas
  • Commercial Properties

10. Does Vivache Estate guarantee property deals?

No, Vivache Estate does not guarantee any transaction. We only facilitate the connection and communication between buyers and dealers.

11. How can I trust the property information?

We verify property details before listing, but we recommend users to visit the site and check documents before making any investment.

12. Can I schedule a site visit?

Yes, once you show interest in a property, our team will help you arrange a site visit with the dealer.

13. What should I do if I face any issue?

You can contact our support team through:

  • Email
  • Phone
  • Contact form on the website

14. Can property details change after listing?

Yes, property price, availability, and details may change based on dealer updates.

15. Is my personal information safe?

Yes, we take your privacy seriously and protect your personal information as per our Privacy Policy.